API Reference

Update Ticket By Id

put
https://platform.{env}.simpplr.com/v1/service-desk/wtickets/tickets/

This API allows users to update an existing ticket by providing its unique Ticket ID.

Path Params
string
required

ID of the Ticket to update

Body Params
string
enum

The status of the ticket.

Allowed:
string
enum

The severity level of the ticket.

Allowed:
assignment
object

The assignment details for the ticket.

plannedDate
object

The planned date for the ticket resolution.

Responses

Updated 4 months ago

Language
Credentials
OAuth2
URL
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Response
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application/json

Updated 4 months ago